Privacy Policy
Last Updated: October 11, 2026

1. Introduction
Shantanjo Technologies Private Limited ("Shantanjo Technologies," "Shantanjo," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, https://www.shantanjo.com, submit an inquiry, request an IT assessment, or communicate with us about our services.

Our services include managed IT services, cloud solutions, cybersecurity, Microsoft 365 management, cloud migrations, IT consulting, technology automation, and related managed hosting and infrastructure services.

By using our website, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent for particular processing activities, we will seek that consent separately.

2. Information We Collect
We may collect the following categories of information.

A. Information You Provide
When you submit a contact form, request an IT assessment, or inquire about our services, we may collect:
- First and last name
- Business email address
- Company name
- Company size
- Phone number, if provided
- Current IT environment
- Services you are interested in
- Your stated IT challenges, requirements, and other information included in your message
- Any other information you voluntarily provide when communicating with us

Please do not submit passwords, authentication codes, sensitive personal information, confidential business records, or other restricted information through our public website forms.

B. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, depending on the website features and tools enabled. This may include:
- IP address and general location derived from it
- Browser type and version
- Device and operating system information
- Pages visited and interactions with the website
- Referral sources and approximate visit times
- Cookie identifiers and related technical information

The specific information collected depends on your browser, website settings, and any analytics or other third-party tools in use.

C. Information Processed as a Hosting and Infrastructure Provider
Because we use third-party hosting and infrastructure providers (including Wix and other cloud platforms) to operate our website and certain services, those providers may process technical and usage information about visitors to our website and users of our services. This may include:
- Log data generated by visits to our website or use of our online services
- Security and performance data used to detect, prevent, or respond to malicious or abnormal activity
- Aggregated or de-identified analytics data used to understand service performance and usage trends

These providers process information under their own terms and privacy policies as independent controllers or processors, as applicable.

3. How We Use Your Information
We may use personal information for the following purposes:
- Responding to inquiries and requests for IT assessments
- Understanding your business requirements and recommending relevant services
- Scheduling consultations and communicating about potential engagements
- Preparing proposals, quotations, and service agreements
- Providing contracted services and customer support
- Maintaining the security, functionality, and performance of our website and hosting environment
- Understanding website usage and improving our services
- Sending relevant business updates or marketing communications where permitted by applicable law
- Preventing fraud, addressing security incidents, and protecting our legal rights
- Meeting applicable legal, regulatory, and contractual obligations

We will use personal information for purposes consistent with this Policy and applicable law.

4. Cookies and Similar Technologies
Our website is hosted on Wix, which may use cookies and similar technologies to support essential website functionality, security, stability, and performance.

Depending on the features enabled on our website, additional cookies may be used for analytics, visitor preferences, marketing, or third-party integrations.

You can manage cookies through your browser settings and, where available, the cookie preferences provided on our website.

Where required by applicable law, we will obtain consent before using non-essential cookies or similar tracking technologies.

Disabling certain cookies may affect some website features.

5. How We Share Information
We do not sell personal information in exchange for money. We may disclose personal information in the following circumstances:

A. Service Providers
We may share information with trusted service providers who help us operate our business and website, including:
- Wix, our website platform and hosting provider
- Business email and communication providers
- Scheduling, customer relationship management, and support tools
- Website analytics and security providers, if enabled
- Cloud storage and productivity service providers used in our operations
- Managed hosting, infrastructure, and security providers that support our IT and cloud services

These providers may process information on our behalf or independently under their own applicable terms and privacy policies.

B. Professional Advisers and Legal Requirements
We may disclose information to professional advisers, regulators, courts, law enforcement authorities, or other parties when reasonably necessary to comply with applicable law, respond to lawful requests, establish or defend legal claims, or protect rights and safety.

C. Business Transactions
If our business undergoes a merger, acquisition, restructuring, financing, or sale of assets, information may be disclosed or transferred as part of that transaction, subject to applicable legal requirements.

We do not share personal information with third parties for their own independent marketing purposes unless permitted by applicable law and, where required, with your consent.

6. International Data Transfers
Shantanjo Technologies is based in India and may serve customers in multiple countries.

Our website platform and other service providers may process or store information in countries outside the country in which you reside.

Where applicable law imposes requirements on international data transfers, we will take steps required by that law to protect the information being transferred.

7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including responding to inquiries, managing prospective customer relationships, delivering contracted services, maintaining records, resolving disputes, and meeting legal obligations.

Retention periods depend on the nature of the information, the purpose for which it was collected, applicable legal requirements, and our legitimate business needs.

When information is no longer required, we will take reasonable steps to delete it or anonymize it, subject to applicable law and legitimate retention requirements.

8. Information Security
We use reasonable technical, organizational, and administrative safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

You should avoid submitting confidential information or credentials through public website forms or ordinary email.

9. Your Privacy Rights
Depending on your location and applicable law, you may have rights concerning your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information
- Withdraw consent where processing is based on consent
- Object to or restrict certain processing activities
- Request a copy of certain information in a portable format
- Opt out of certain targeted advertising, sale, or sharing practices where applicable
- Lodge a complaint with the relevant data protection authority

These rights are subject to applicable legal conditions and exceptions.

To exercise a right, please contact us using the details in Section 14. We may need to verify your identity before responding. We will handle requests within the timeframe required by applicable law.

10. Marketing Communications
We may send service-related communications in response to your inquiries or in connection with an existing business relationship.

We may also send marketing communications where permitted by applicable law. You can unsubscribe from marketing emails using the unsubscribe link, where available, or by contacting us.

Opting out of marketing communications will not prevent us from sending necessary non-marketing messages relating to an existing engagement, security matter, or legal obligation.

11. Third-Party Websites
Our website may contain links to third-party websites, products, or services.

We do not control the privacy practices of those third parties. Their collection and use of information are governed by their own privacy policies and terms.

We encourage you to review those policies before providing personal information to third-party websites.

12. Children's Privacy
Our website and business services are intended for businesses and adults. We do not knowingly seek to collect personal information directly from children through our website.

If you believe a child has provided personal information to us inappropriately, please contact us so we can assess the request and take appropriate action in accordance with applicable law.

13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, service providers, or applicable legal requirements.

Any updated version will be published on this page with a revised "Last Updated" date.

We encourage you to review this Policy periodically.

14. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your information is handled, please contact us:

Shantanjo Technologies Private Limited
Website: https://www.shantanjo.com
Privacy Contact Email: privacypolicy@shantanjo.com
Registered Office Address: Runwal Residency Tower 2 Dombivli, Mumbai, Maharashtra

We will review and respond to privacy-related requests in accordance with applicable law.